Good News for Airline Passengers as 'In Writing' Clause Overcome
14th September, 2018Almost everyone who has flown much has a story (or more than one) about lost or damaged luggage, and holiday insurance claims regarding these are commonplace. A Finnish man who took a holiday to Malaga found that some items went missing from his luggage on the return trip and he proceeded to make a claim against his insurance policy. He had used Finnair's website to see what to do and concluded that he could telephone their customer helpline to report the matter. Finnair refused to settle with the insurer because the...