fbpx

Bank Fined for Failure to Distribute Assets to Beneficiaries

21st February 2019 By Arman Khosravi

Recently, Santander was fined more than £30 million for failing to distribute more than £180 million held in deceased customers’ accounts to their personal representatives or entitled beneficiaries. More than 40,000 account holders were involved in a problem that persisted for years, leading to an investigation by the Financial Conduct Authority (FCA).

One of the chief issues that the bank faced was that its procedures were unable to identify when a deceased account holder held several accounts. This meant that assets were not identified and dealt with, delaying the administration of the relevant estates. In some cases the bank simply did not arrange transfers to the accounts of the personal representatives. The bank was criticised for ‘failing to treat its customers and those who represented them on their death fairly’.

The problems were rectified ‘properly and promptly’ once identified, according to the FCA.

Many people appoint banks as executors of their wills, which is usually a far more expensive option than using a solicitor: indeed, banks regularly refer wills and probate work to solicitors. One other issue that can arise is that the administration of estates becomes protracted.

Source: Concious

Latest News

Award That Requires Borrowing Made Into Court Order

17th May, 2024 By

Disagreements between separating couples all too often result in litigation that substantially reduces the assets available to them, as was illustrated by a case that recently reached the High Court. At issue was whether awards made by arbitrators in financial remedy proceedings can be made into court orders even if that would require one of the parties to borrow money. The couple had previously had a relationship lasting a few years before resuming their relationship in 2015. They had two children before separating again in 2019. Following their separation, the...

Inheritance Disputes – Costs Risks Can Be Reduced

15th May, 2024 By

Arguments about what someone promised before their death can lead to significant legal costs. However, if faced with a claim against the estate, there may be steps the beneficiaries or executors can take to reduce the risks, as a recent High Court case illustrated. A man had left a farmhouse and agricultural land in Cornwall to his wife, with whom he had also jointly owned a neighbouring area of land. After his death, one of the couple's daughters and her husband claimed that he had told them he wanted them...

Share Rounding Error Does Not Prevent CGT Relief

13th May, 2024 By

There are often very specific rules that must be complied with in order to claim tax reliefs, but if a small mistake arises, the courts may be able to provide assistance. In a recent case, the First-tier Tribunal (FTT) found that an investor was entitled to Entrepreneurs' Relief on the disposal of his shares in a company, despite owning one share fewer than he needed to qualify for it. The investor had agreed to purchase 5 per cent of the shares in the company for £500,000. He wished to own...

Wife Entitled to Maintenance Until Sale of Family Home

10th May, 2024 By

When divorcing couples disagree on how assets should be divided, the courts will seek to arrive at a fair outcome for both parties. In deciding how the proceeds of sale of a former couple's home should be apportioned, the Family Court agreed with the wife that she should receive maintenance payments until the sale took place. The couple had married in 2006. Following a brief separation, they had reconciled for two years before finally separating in 2022. The husband and wife both contended that they should be entitled to about...